Taylor Swift | The Eras Tour (2024)

On July 4th, 5th, and 6th, Taylor Swift will perform in a sold-out Johan Cruijff ArenA, Amsterdam. This page provides all practical information and frequently asked questions to ensure your visit to the Johan Cruijff ArenA is as safe as possible.

CLICK HERE FOR THE DUTCH TRANSLATION.
  • SCHEDULE

    - *VIP Early Entry (standing): 3:30 PM
    - Doors Open: 4:30 PM
    - Start: 6:15 PM
    - Expected End Time: 10:45 PM
    *The 'I Remember It All Too Well ’ and 'We Never Go Out Of Style’ VIP packages include Early Entry into the venue. All other VIP package classifications do not include Early Entry, and will be allowed to enter at 16:30.

    Note: This schedule is subject to change. Keep an eye on this page for any updates.
    Also, expect large crowds after the concert. This show uses stroboscopic lighting effects. People sensitive to flashing lights should take this into account.

    No officialnumberingis used -If fannumberingtakes place, security measures may deviate accordingly.

  • PRACTICAL INFORMATION

    It is not allowed to camp or stay overnight in the public area around the Johan Cruijff ArenA on the evenings of July 3rd, 4th, and 5th, or before. Police will monitor the area and may issue fines if visitors do not follow instructions. We advise against arriving at the ArenA area earlier than the concert date on your ticket.


    The roof will be closed during Taylor Swift's concerts. If you do not have tickets for the show, it is not worth traveling to the stadium or the ArenA area. Tickets for the show will not be sold at the stadium.


    If you have seating tickets, you have a guaranteed seat, and we recommend arriving around the stadium opening time (4:30 PM).

    If the weather is warm, apply sunscreen in advance, wear a hat if necessary to keep your head cool, and ensure you drink enough water.

    Be cautious when purchasing second-hand tickets for this concert. The only safe way to get tickets is through (the resale platform of) Ticketmaster. There are many scammers, so we strongly advise against buying tickets through third parties like ViaGogo, Marktplaats, StubHub, etc. These tickets do not guarantee access.

  • PERSONALIZED TICKETS / MOBILE TICKETS

    - Only mobile tickets are issued for this event.

    - Tickets for Taylor Swift can only be scanned via the Ticketmaster app. Ensure you have it installed on your phone and that you have enough battery when entering.

    - It is also possible to log-in via the Ticketmaster website (via Chrome or Safari)

    - The tickets will be available in the Ticketmaster app a few days before the show.

    - PDFs/screenshots, etc., are not usable and do not grant access to the show.

    - The lead booker and rest of the party must all enter together because even after transferring, the tickets will still be on the lead bookers name.Please ensure your phone is fully charged when you arrive at the venue, so that you can access your tickets.

    -The lead booker may be asked to present a valid photo ID (driving license or passport).

    Unable to attend the show unexpectedly? You can safely and quickly sell your regular tickets via Ticketmaster untilJuly 4th, 09:00 am. Click here for more information about Ticketmaster resale. Note: This is no longer possible for VIP tickets.

  • MERCHANDISE

    Opening times for merchandise are as followed:

    Wednesday, July 3: 12:00 PM - 8:00 PM

    Thursday, July 4: 10:00 AM - end of the show

    Friday, July 5: 10:00 AM - end of the show

    Saturday, July 6: 10:00 AM - end of the show

    The Johan Cruijff ArenA is a cashless stadium. Payments can only be made with PIN (contactless), MasterCard, Visa, Visa Electron, AMEX, and VPay.

    There is a merchandise truck outside (from July 3). In the stadium itself merch willonly be available on show days.

  • MAP

    Please find the map of the location here.

  • LOCKERS + BAG POLICY

    There are NO lockers available. Due to safety reasons, large bags or backpacks are not allowed in the Johan Cruijff ArenA. Bags no larger than A4 size (21 x 30 cm) and not thicker than 10 cm are allowed. We recommend leaving unnecessary items at home to improve the flow; the less you bring to the concert, the faster you will get through security.

  • WHERE IS THE FIRST AID LOCATED?

    Multiple first aid posts are available throughout the stadium, with mobile teams patrolling the field and rings. First aid locations are marked with signs. In case of an emergency, stewards can assist in finding first aid posts or mobile teams.

  • AGE

    For visiting the event independently (that is, without the supervision of an adult), we advise a minimum age of 16 years. We advise younger visitors to attend the event with an adult companion.

  • IS IT ALLOWED TO BRING A STOOL AND/OR FOLDING CHAIR?

    For safety reasons, it is not allowed to bring a stool or folding chair.

  • FOOD/DRINKS

    A wide variety of food and drinks are sold at the Johan Cruijff ArenA. Bringing your own food and/or drinks is not allowed. All food and drinks will need to be disposed of in the available trash bins at the stadium entrances. Visitors who rely on items such as insulin syringes for medical reasons can send a medical certificate and/or medication passport to info@johancruijffarena.nl.

  • HOW TO RETRIEVE LOST/FOUND ITEMS?

    During the event, lost items are collected by security personnel at the main entrance. After the event, lost items are transferred to the ArenA and posted on this website within 36 hours: https://ilost.co/org/amsterdam-arena

  • TRANSPORT

    There are two train stations near the Johan Cruijff ArenA: Amsterdam Bijlmer ArenA and Duivendrecht. Both stations are within walking distance of the stadium. Intercity and Sprinter trains from Schiphol, Utrecht Central, Ede-Wageningen, Arnhem, Nijmegen, Eindhoven, Gouda, and Rotterdam stop at these stations. Coming from Schiphol, Almere, and Amersfoort, take the train to Duivendrecht station. From Utrecht Central, take the train to Amsterdam Bijlmer ArenA station.

    Check the NS website for possible work on your route. Plan your trip in advance with the NS travel planner on the NS website or app. Check the travel planner shortly before departure for any last-minute changes or delays.

    City and regional buses also reach the Johan Cruijff ArenA. Plan your route with the 9292 OV planner.

    Use the personal route and travel planner of the Johan Cruijff ArenA for customized travel advice. It always provides the most up-to-date and relevant information about traveling to and from the Johan Cruijff ArenA. Click here.

  • HOW TO GET TO THE ARENA BY CAR?

    If you travel by car, we advise you to leave in good time and enter the area via S112/Gooiseweg. From there, you will be directed to a suitable parking location. You can also use the P+R network in Amsterdam (Amsterdam RAI, Olympic Stadium, P&R North).

    You can also plan and reserve your car trip via the Johan Cruijff ArenA website: https://www.johancruijffarena.nl/en/visit-the-arena/naar-de-arena/

    Consider heavy traffic, extra travel time, and traffic jams both before and after the concert. For more information about possible work on your route, visit vanAnaarBeter.nl.

  • KISS & RIDE

    There is a stop ban in the ArenA area that will be enforced. During Taylor Swift concerts, there are no special Kiss & Ride locations. However, there is a Meeting Point at the ArenAPark where people traveling by car can drop off and pick up visitors. Read the information below carefully if you want to drop off and pick someone up.

  • DROPPING OFF / PICKING UP

    Dropping someone off? Follow the directions of the traffic controllers and signs in the area to drive to a parking garage intended for drop-off. Here you park your car at the hourly rate. After parking, walk with the people you are dropping off to the Meeting Point at the ArenAPark, next to AFAS Live. This is also where you meet for pick-up after the concert. After dropping off, leave the parking garage.

    Picking someone up from a Taylor Swift concert? Park your car in one of the parking garages at the hourly rate or purchase a parking ticket for one of the parking garages in advance. You may park in a different garage than when you dropped off. Therefore, we recommend arriving at the ArenA area on time, before 10:00 PM. Follow the signs and traffic controllers to your parking spot. After parking, go to the Meeting Point at the ArenAPark to meet and walk back to the car to leave the area.

  • ARE THERE WHEELCHAIR ACCESSIBLE PARKING LOCATIONS?

    Most parking places in the ArenA area are open to visitors with mobility impairments and have several reserved spaces for disabled people. Parking spaces are accessible with a reservation and a European Disability Card. For P1 ArenA (the garage under the Johan Cruijff ArenA), the event rate is €25, and for P2 to P19, the rate is €15. A regular parking ticket can be purchased in advance via the website. Note: It is not possible to park with a wheelchair at P2. A pedestrian bridge between this parking facility and the Johan Cruijff ArenA is not wheelchair accessible. More information about disabled parking in the ArenA area can be found on the Johan Cruijff ArenA website.

  • WHERE CAN YOU PARK A BICYCLE, SCOOTER, OR MOTORBIKE?

    You can park bicycles at the forecourt of Woonmall Villa ArenA and at Amsterdam Bijlmer ArenA station. The latter is a self-service parking facility, accessible from fifteen minutes before the first train until fifteen minutes after the last train. During events, bicycles or scooters can be parked here for a reduced rate of €2. Motorcycles are advised to park on the sidewalk near P6.

  • FORBIDDEN ITEMS
    • Any material or garment, etc., that can cover the face wholly or partially, except for medical masks and/or religious attire, are not permitted on the premises.
    • No clothing, costume, or personal effects that may obstruct the view of those around you or behind you.
    • No handcuffs or other restraining devices.
    • No animals (except accredited service dogs).
    • No chains, chain wallets, stud jewelry, or spurs (with exception of jewelerry around the nek).
    • No wristband holders, chain holders, or carabiners.
    • No bicycles, scooters, skateboards, rollerblades, segways, or other unauthorized modes of transportation.
    • No coolers, thermos bottles, or water bottles.
    • No umbrellas.
    • No strollers.
    • No noise-making devices such as air horns, bells, megaphones, thunder sticks, whistles.
    • No briefcases, bags, luggage, backpacks, handbags larger than A4 size (21 x 30 cm) and not thicker than 10 centimeters.
    • No weapons of any kind (firearms, ammunition, knives of any size, tasers, pepper spray/mace, etc.). This also applies to off-duty law enforcement officers and holders of concealed carry permits.
    • No flammable or rocket-like objects, fireworks, road flares, distress flares, explosives, or other combustible devices.
    • No aerosol containers, including sunscreen, pepper spray, insect repellent, or spray paint.
    • No balloons, frisbees, projectiles, horns, radios, bells, whistles, musical instruments, laser pointers, sticks, poles, bats, etc.
    • No objects deemed to pose a safety hazard or nuisance to participants or guests.
    • No alcoholic beverages from outside.
    • No food or beverages from outside.
    • No illegal substances.
    • No glass or metal containers of any kind.
    • No distribution of unauthorized promotional or commercial materials.
    • No flyers, samples, giveaways, or promotional items.
    • No banners or poles.
    • No signs larger than A3 size - 297 x 420mm.
    • No political signs.
    • No professional or commercial cameras/photography equipment (this includes compact camera's), video cameras, GoPros, audio recording devices, or tripods; no video or audio recording is allowed (except personal mobile phones). No attachable lenses for cameras and/or smartphones.
    • No selfie sticks.
    • Be aware that the flying of any drones or other unmanned aerial vehicles (UAVs) in, over, or around the stadium may lead to confiscation of said UAV and/or subject the pilot to penalty or arrest. We reserve the right to enforce violations to the full extent of the law.
    • No lights or battery packs (except for compact power banks not larger than a mobile phone).
    • No two-way radios or walkie talkies.
    • No laptops, tablets, or digital reading devices.
  • END OF CONCERT

    Please anticipate heavy traffic congestion, extra travel time, and delays after the concert.

  • QUESTIONS

    Is your question not listed?Please contact Greenhouse Talent at info@greenhousetalent.nl. On show days, you can also reach us via social media.

  • Taylor Swift | The Eras Tour (2024)

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